Experience in Managing complex claims is a feature of the Direct Solutions Team. Expertise in this area means ensuring timely facilitation of proper medical care and treatment regardless of location. It requires assisting the injured individual and family in coordinating home modifications and facilitation of care.
Strategic thinking as well as formulating a biopsychosocial approach in order to maximise recovery for the life of the claim is our main focus. Building trust with our clients is of the upmost importance as well as strong local knowledge regarding facilitation of services and local medical resources.